All dressed up and nowhere to go? That's a problem which some
businesses encounter when launching a Social Media campaign. The
website is fully functional, the Facebook page is set up and posting
what seems like worthwhile information, and perhaps a Twitter or
FourSquare account has been set up for the multitude of fans who will
welcome your business with open arms. All the power of Social Media
is at your disposal, right? Wrong!
Unless you have
spent some time finding out where your existing clients are and where
your target market is, you may just be wasting your budget on either
the wrong clothes for the occasion or overpriced designer duds that
won't attract anyone who would buy your product or service.
Knowing how
your clients interact with digital media is not only important, it's
essential to any strategy that hopes to yield a modicum of success.
It's like being invited to a party and not knowing where it's being
held or whether the occasion is formal or not. Sure, you can look
good anywhere and people will admire you, but what you should aim to
do, is look sharp and interact with your friends because they're the
ones who buy your product! If you can effectively interact with the
people who know you, they will no doubt say good things about you to
their friends – hence the “social” in Social Media.
Before you RSVP
on the invitation to attend the big event, get some advice from a
company specializing in Social Media Marketing, and for Pete's sake,
don't put the office intern in charge of handling the transportation!
To find out
more about how your business can harness the power of Social Media
contact us at wwwroambusiness.com
Monday, 30 September 2013
Wednesday, 18 September 2013
Not a Funeral, a Wedding!
One of the biggest misconceptions about
Social Media is that it will somehow “kill” traditional media as
a means of advertising and interacting with clients and potential
clients. Television, radio, and print ads are not obsolete, nor are
they useless in the modern age of social media marketing.
The reality is that all forms of the
more conventional advertising channels have had to adapt to the “new
kid on the block” - Digital Media. You would be hard pressed to
find a television or print ad for any major product or service that
doesn't contain an invitation to “visit us on Facebook” or
provide a domain name for the company's website. Quick response
codes, those squares with the leopard spots, that redirect mobile
devices to a website, are all over ads in the subways, buses and
common spaces in every city around the world. Ill-conceived “tweets”
are often the substance of a television news story, giving an
advertiser some unwanted notoriety while at the same time providing
television with material for a story.
What has changed with the arrival of
social media is the degree to which an advertiser can interact, in
many cases instantaneously, to a consumer's question, compliment, or
complaint. A company can no longer deliver a monologue on how their
product or service is the best, fastest, or cheapest without being
publicly called to task by the consumer. In fact, instant comparison
shopping is available to anyone with a mobile device and the right
software to scan a barcode. Traditional bricks and mortar stores now
have to meet their competitor's prices on the spot - or be last in
the race for the buyer's buck. Most larger companies have had to
rethink their entire customer service strategy, since social media
advertising demands constant monitoring and an ongoing dialogue with
consumers.
With the billions of dollars being
spent world-wide on marketing strategies and advertising, it's not
likely that traditional media will die or simply pack it up and go
away. What is taking place is actually an evolutionary process (some
would call it a revolution) whereby a shotgun-wedding of traditional
and digital advertising is taking place. The success of this
marriage will be depend, as with any successful coupling, on how well
the two components complement one another. Without fully accepting
the partnership and cultivating the possibilities of harmonious
co-existence, neither will reach its full potential.
To find out more about how your
business can take full advantage of Social Media's broad reach
contact us at www.roambusiness.com.
RKN
Monday, 9 September 2013
Phony Followers and Limp Likes
Imagine that you decide to have a party
at your home and you invite 1000 people you have never met, who may
or may not speak the same language as you do, and who will never have
anything to do with you again once they have stopped by at your
house. Oh yes, here's the kicker – you pay to have them
come to your house.
Sounds crazy doesn't it? Why would
anyone do such a thing unless all they wanted to say was, “I hosted
a party and a thousand people showed up!”
Sadly, there are companies who take
advantage of people's ignorance of how Social Media / Digital
Advertising works, and sell them a bill of goods claiming to be
optimizing their product or service for search engines by selling
“likes” or “follows” on every Social Media Application
imaginable. In fact, all they are selling is a set of “Emperor's
Clothes” to businesses naive enough to buy into their illusion.
What the algorithms that drive search engines get “tickled” by, more than a 1000 Facebook likes or Twitter followers, is the
interaction or engagement of users with these sites.
Of course, if all you're setting out
to do by having a Facebook page for your business is to appear to
have thousands of people who “like” you, the illusion is right
there for you to buy. But if that's how your business is going to
use Social Media, you may as well get a guy to walk around with a
sandwich board advertising your rates. You will likely get a better
return on investment!
Phony “followers” and limp
“likes” will not interact with your posts, tweets, photos, or
blogs. They are robotic, one-time, clicks. Single, imaginary
visitors to your feed, that will never come back again. The worst of
it is, if you are actually analyzing the stats generated by tools
like Facebook's great new page insights, or Google Analytics – the
data generated by fake followers will be misleading and useless.
“Garbage In – Garbage Out”.
There are much better ways to enhance
your visibility on Social Media. If you really want to spend a few
bucks, tools like Google +AdSense or Facebook's adverts for business
pages, can make you much more findable to the people that really
count – your prospective clients! If you want to enhance your
website for search engines, get someone who knows what they're doing
to imbed code and plan your strategy for back-links.
But if you're hell-bent on wasting
your money, it's your party and you will eventually cry (even if you
don't want to!) by paying for false friends and phony followers.
For a confidential consultation and to
find out how your business can best harness the power of Social
Media, contact us at www.roambusiness.com.
Monday, 2 September 2013
Labor Day for Social Media Marketers
This blog spot is written exclusively
for those in the business of Social Media Marketing. Whether you
call your self an Internet Advertising Specialist, Social Media
Marketer, Interactive Media Professional, Digital Marketing Expert,
or however you define yourself in the online world, as Bud says :
“This one's for you!”
As you find yourself
explaining landing pages, back-links, analytic software, or maybe
just the difference between RAM and ROM to a prospective client, take
a deep breath. On this Labor Day Weekend, it's a good time to reflect
on what you may have recommended to some of your clients. UNPLUG
the hardware and take a break!
Don't buy into the myth of being able to do it all. Software
doesn't sleep, but you have to. Take some time to connect with
friends, meditate, exercise, or whatever gets you away from the
office (virtual or real) and cut yourself some slack.
Connecting with the real world gives us all a chance to re-evaluate
what's really important in our lives. Real time, face-to-face human
contact is essential to maintaining perspective. There's something
exquisite to your “reach” being limited to only one, or a few
real people in a room with you, and the idea that organic growth is
only important to agriculture. It's nice to stop and realize that
“going viral” is only critical to immunologists.
When you settle back into your workspace and hone your skills, who
knows? Maybe you'll even have something to blog about! Happy Labor
Day!
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