Social Media advertising provides a unique opportunity for
businesses to really “reach out and connect” with their clients.
Think about this : A little more than a dozen years ago, a business
would require a toll-free number with an army of “customer
service-reps” to deal with an offer or promotion - heavily
amplified through traditional print, radio, or television. Remember
the old TV pitch - “Call now, our operators are standing by!”
Laughably, some businesses still use this tired old come-on, but it
is generally associated with a product intended for the geriatric
demographic.
The wheel has been reinvented however, and the “contact us
immediately” pitch means just that. Social platforms will generate
responses before the questions are even formulated! The “Soapbox”
no longer requires a megaphone and it is covered with banana peels.
The best intended offer can be twisted or perverted into a YouTube
gag faster than you can say, “Try our new product.”!
So how does a businesses negotiate this new platform; this new
“soapbox”? To begin with, climb off it! Nobody will listen to
you shouting about how much better you are than "Product B". The only
way to catch anyone's attention with that route is to build a comedy
routine out of it and it's going to cost you a bundle producing the
ad.
The “soap box” of the Social Media platform is your very own
home. Invite your potential clients into the kitchen for a coffee,
or sit them comfortably in your den and talk to them as you would
speak with a new neighbour invited into your house and you will have
a chance at telling them a bit about your product or service. But be
very prepared to listen to their story first. In the age of Social
Media, the subject is no longer your product, it is your client.
Once you have heard all the "me” your clients can give
you, you may just be prepared to tell them about what you have to
offer them. This isn't market research. It is the reality of Social
Media Advertising. No one gives a tinker's damn about your product.
They only want to tell you about themselves.
Get on the soapbox and buy a good insurance policy. It is
littered with the cast off banana peels of those who have lost at
the approach of “telling the world about their truth”. It's now
about listening and the question should always begin with “Tell us
about yourselves and what do you think our product can do for you?”
Our firm has become quite adept at using the various Social Media
Marketing platforms available in the online world, and we have helped
more than a few businesses step delicately off the soapbox and into
people's lives with a good degree of success. Contact us for a
confidential consultation and be careful not to slip and break your
neck on the banana peels on your way to getting in touch with us.
www,RoamBusiness.com
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